Inbound Calls to Prefix +4915888 Are Failing

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Germany phone numbers in the +4915888 range has been fixed.

Posted Nov 10, 2025 - 11:24 PST

Update

We have started seeing recovery for inbound calls to Twilio Germany phone numbers in the +4915888 range. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 10, 2025 - 09:05 PST

Investigating

We continue to investigate the issue affecting a subset of call failures to Twilio Germany phone numbers in the +4915888 range. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2025 - 08:57 PST

Monitoring

We have started seeing recovery for inbound calls to Twilio Germany phone numbers in the +4915888 range. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2025 - 07:35 PST

Update

We are observing a subset of call failures to Twilio Germany phone numbers in the +4915888 range. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 10, 2025 - 06:35 PST

Investigating

Our monitoring systems have detected a potential issue with Voice calls. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 10, 2025 - 05:59 PST

This incident affected: CARRIER NETWORK (Voice, Europe).