Outbound SMS to Nextel network in Brazil degraded in delivery

Incident Report for Twilio

Resolved

We are have observed full recovery of traffic and our carrier partners have confirmed resolution.

Posted Oct 07, 2019 - 17:25 PDT

Monitoring

We are observing recovery of services and waiting for our carrier partners to confirm. We will continue monitoring and update as we have more information.

Posted Oct 07, 2019 - 17:05 PDT

Investigating

SMS delivery to the Nextel network in Brazil is degraded in delivery. Traffic to all other networks is unaffected. We are investigating and working with our partners. We will provide an update when we have further information.

Posted Oct 07, 2019 - 07:04 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).