The maintenance of one of Sumer SIMs downstream operators has been postponed, and no impact is expected.
Posted Sep 24, 2020 - 10:01 PDT
Update
The maintenance process is ongoing and we continue to monitor the system. We expect another update in 2 hours or as soon as more information is available.
Posted Sep 24, 2020 - 08:20 PDT
Update
At 07:00am PT, one of Super SIMs downstream operators started an upgrade of their system. During the deployment process, we expect active connections to slowly terminate and devices will need to reconnect. While the maintenance is ongoing our partner and us are monitoring the system. We will inform you regarding the progress within the next 1 hour.
Posted Sep 24, 2020 - 07:26 PDT
Monitoring
At 07:00am PT, one of Super SIMs downstream operators started an upgrade of their system. During the deployment process, we expect active connections to slowly terminate and devices will need to reconnect. While the maintenance is ongoing our partner and us are monitoring the system. We will inform you regarding the progress within the next 1 hour.
Posted Sep 24, 2020 - 07:25 PDT
Investigating
We have been alerted to a possible upcoming wireless carrier partner maintenance window. Our engineering team has been alerted. We will update as soon as we have more information.