Intermittent issues with Flex

Incident Report for Twilio

Resolved

Intermittent call/message orchestration has been resolved and Flex is operating normally at this time.

Posted Nov 28, 2025 - 04:19 PST

Monitoring

Flex is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Nov 28, 2025 - 04:09 PST

Update

We are investigating intermittent call/message orchestration with Flex. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 28, 2025 - 03:23 PST

Investigating

Our monitoring systems have detected a potential issue with Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 28, 2025 - 02:50 PST

This incident affected: FLEX (Flex Application Platform).