Calls Failures to and From a Subset of Germany Twilio's Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting call failures to and from a subset of German Twilio's Phone Numbers has been resolved and the service is functioning normally at this time.

Posted Jun 07, 2024 - 08:51 PDT

Update

We continue to see recovery in call failures to and from a subset of German Twilio's Phone Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update within 2 hours or as soon as more information becomes available.

Posted Jun 07, 2024 - 06:49 PDT

Monitoring

We have started seeing recovery in call failures to and from a subset of Germany Twilio's Phone Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 07, 2024 - 04:50 PDT

Investigating

We are observing call failures to and from a subset of Germany Twilio's Phone Numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 07, 2024 - 03:56 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).