Inbound & Outbound Call Failures To A Subset Of Australia Phone Numbers

Incident Report for Twilio

Resolved

We are no longer seeing inbound & outbound call failures to a subset of Australia phone numbers. This incident has been resolved.

Posted Sep 30, 2021 - 23:45 PDT

Monitoring

We are observing recovery in inbound & outbound call failures to a subset of Australia phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 30, 2021 - 21:54 PDT

Investigating

We are currently seeing inbound & outbound call failures to a subset of Australia phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 30, 2021 - 21:02 PDT

This incident affected: CARRIER NETWORK (Voice, APAC).