SMS Delivery Failures on KPN Telecom Netherlands

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to KPN Telecom Netherlands. This incident has been resolved.

Posted Feb 04, 2021 - 04:44 PST

Monitoring

We are observing successful SMS delivery KPN Telecom Netherlands for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 04, 2021 - 04:10 PST

Investigating

We are experiencing delivery failures sending to KPN Telecom Netherlands. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 04, 2021 - 03:14 PST

This incident affected: CARRIER NETWORK (SMS, Europe).