SMS Delivery Delays to O2 Network in Germany

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to O2 Network in Germany. This incident has been resolved.

Posted Jun 19, 2023 - 13:54 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to O2 Network in Germany. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 19, 2023 - 12:27 PDT

Update

We continue experiencing SMS delivery delays when sending messages to O2 Network in Germany. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 19, 2023 - 10:27 PDT

Investigating

This incident causing SMS delivery delays when sending messages to O2 Network in Germany was prematurely resolved in one of our previous posts. Please refer to https://status.twilio.com/incidents/qypz1g005vx9 for previous updates. Our next update will be provided in 1 hour. We apologize for the inconvenience and for any confusion this may have caused

Posted Jun 19, 2023 - 09:26 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).