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        Lookup API Degraded Performance Affected

        Incident Report for Twilio

        Resolved

        Twilio Lookup API Degraded Performance was degraded 01/15/2026, 08:37:00 PM UTC and 01/16/2026, 03:06:00 PM UTC. During this period of time customers may have experienced 1% of Lookup API V1 and Lookup API V2 increase in 404 errors. The issue has now been resolved.
        Posted Jan 16, 2026 - 09:03 PST
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