Video API Failures

Incident Report for Twilio

Resolved

The issue with failed API requests through our video APIs has been resolved, and Twilio Video is operating normally at this time.

Posted Dec 20, 2022 - 13:17 PST

Monitoring

Our video APIs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 20, 2022 - 11:01 PST

Update

Our monitoring systems have detected failed API requests with regards to our video APIs. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 20, 2022 - 10:10 PST

Investigating

Our monitoring systems have detected a potential issue with our video APIs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 20, 2022 - 09:57 PST

This incident affected: PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms, Go Rooms).