SMS Delivery Status From Twilio Long-Codes to US Carriers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery from Twilio Long-Code at this time. This incident has been resolved.

Posted Nov 28, 2025 - 15:25 PST

Monitoring

Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Long-Code at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 28, 2025 - 11:30 PST

Investigating

Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Long-Codes. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.

Please find the current delivery status for the major carriers below:

AT&T (status - Delayed)
T-Mobile (status - Operational)
Verizon (status - Operational)
US Cellular (status - Operational)

We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.

Posted Nov 28, 2025 - 09:49 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America).