We are no longer experiencing SMS delivery report delays when sending messages to Globe Network in Philippines for a subset of Registered Sender IDs. This incident has been resolved.
Posted Jan 31, 2025 - 12:42 PST
Monitoring
We are observing recovery in SMS delivery report delays when sending messages to Globe Network in Philippines for a subset of Registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 31, 2025 - 10:46 PST
Update
We are still experiencing SMS delivery report delays when sending messages to Globe Network in Philippines for a subset of Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Posted Jan 31, 2025 - 09:55 PST
Investigating
We are experiencing SMS delivery report delays when sending messages to Globe Network in Philippines for a subset of Registered Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 31, 2025 - 08:55 PST
This incident affected: CARRIER NETWORK (SMS, APAC).