Inbound SMS Delivery Failures to a Subset of Twilio Australia Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery failures to Twilio Australia phone numbers. This incident has been resolved.

Posted May 21, 2023 - 18:27 PDT

Monitoring

We are observing successful inbound SMS delivery to Twilio Australia phone numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 21, 2023 - 16:37 PDT

Update

We are still experiencing Inbound SMS delivery failures to a subset of Twilio Australia phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted May 21, 2023 - 12:16 PDT

Update

We are still experiencing Inbound SMS delivery failures to a subset of Twilio Australia phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 21, 2023 - 08:20 PDT

Update

We are still experiencing Inbound SMS delivery failures to a subset of Twilio Australia phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 21, 2023 - 06:18 PDT

Investigating

We are experiencing Inbound SMS delivery failures to a subset of Twilio Australia phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 21, 2023 - 05:18 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).