MMS Delivery Failures To and From T-Mobile Network in the US From a Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery failures To and From T-Mobile network in the US from a subset of Shortcodes. This incident has been resolved.

Posted Jun 02, 2024 - 06:23 PDT

Monitoring

We are observing successful MMS delivery to and from T-Mobile network in US from a subset of shortcodes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 02, 2024 - 04:23 PDT

Update

We continue to experience MMS delivery failures to and from T-Mobile network in US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 02, 2024 - 02:25 PDT

Investigating

We are experiencing MMS delivery failures to T-Mobile network in US from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 02, 2024 - 01:35 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).