We are no longer experiencing SMS delivery delays when sending messages to Claro network in Chile. This incident has been resolved.
Posted Jun 15, 2021 - 01:33 PDT
Update
We continue to observe recovery in SMS delivery delays when sending messages to Claro network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 14, 2021 - 23:24 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Claro network in Chile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 14, 2021 - 21:26 PDT
Update
We continue to observe SMS delivery delays when sending messages to Claro network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in four hours or as soon as more information becomes available.
Posted Jun 14, 2021 - 17:30 PDT
Update
We are experiencing SMS delivery delays when sending messages to the Claro network in Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in two hours or as soon as more information becomes available.
Posted Jun 14, 2021 - 15:29 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS delivery to Claro network in Chile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jun 14, 2021 - 14:30 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).