Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays from Twilio to ICE Costa Rica

        Incident Report for Twilio

        Update

        We have observed a recovery in SMS delivery from Twilio to ICE network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 24, 2026 - 13:01 PDT

        Update

        We have observed a recovery in SMS delivery from Twilio to ICE network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 24, 2026 - 08:59 PDT

        Monitoring

        We have observed a recovery in SMS delivery from Twilio to I.C.E network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 24, 2026 - 06:58 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 24, 2026 - 02:51 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 24, 2026 - 00:45 PDT

        Identified

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 23, 2026 - 23:45 PDT

        Update

        We have observed a recovery in SMS delivery receipts from Twilio to ICE network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 23, 2026 - 21:53 PDT

        Monitoring

        We have observed a recovery in SMS delivery receipts from Twilio to I.C.E network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 23, 2026 - 19:53 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 23, 2026 - 11:47 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 23, 2026 - 07:46 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 23, 2026 - 05:34 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 23, 2026 - 04:34 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Aug 23, 2026 - 02:22 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Aug 22, 2026 - 18:13 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to ICE network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Aug 22, 2026 - 14:07 PDT

        Update

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 22, 2026 - 12:07 PDT

        Identified

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to I.C.E network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 22, 2026 - 11:06 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery receipt delays from Twilio to ICE network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 22, 2026 - 11:01 PDT
        This incident affects: CARRIER NETWORK (SMS, Latin America).