SMS Delivery Delays to Multiple Airtel Networks Worldwide

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple Airtel Networks Worldwide. This incident has been resolved.

Posted Feb 06, 2021 - 18:38 PST

Monitoring

We have been observing successful SMS delivery when sending messages to Airtel Networks for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 06, 2021 - 16:36 PST

Update

We are still experiencing SMS delivery delays when sending messages to multiple Airtel Networks Worldwide. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 06, 2021 - 15:14 PST

Update

We are experiencing SMS delivery delays when sending messages to multiple Airtel Networks Worldwide. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 06, 2021 - 14:15 PST

Investigating

Posted Feb 06, 2021 - 13:54 PST

This incident affected: CARRIER NETWORK (SMS, APAC, SMS, Europe).