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Issues related to Twilio’s Software
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      System Metrics
      SMS Delivery Delays To Multiple Network In India Via A Subset Of Twilio Shortcodes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to multiple networks in India via a subset of Twilio short codes. This incident has been resolved.
      Posted Sep 14, 2024 - 10:02 PDT
      Monitoring
      We are observing recovery in delivery report delays when sending to multiple networks in India via a subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 14, 2024 - 08:47 PDT
      Update
      We are continuing to investigate this issue.
      Posted Sep 14, 2024 - 08:03 PDT
      Investigating
      Our monitoring systems have detected a potential issue with outbound (only) SMS Delivery delays to multiple networks In India. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 14, 2024 - 07:55 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).