Issue With Programmable Messaging Caller IDs

Incident Report for Twilio

Resolved

Verified Caller IDs for International numbers were degraded from Oct 4th 1:00pm until Oct 13th 10:06am Pacific Time. During this period, customers may have experienced errors on console showing an incorrect verified called id number. The issue has now been resolved.

Posted Oct 13, 2021 - 09:23 PDT

Investigating

We've become aware of a potential issue with Programmable Messaging caller IDs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 13, 2021 - 08:45 PDT

This incident affected: DEVELOPER TOOLS (Console, REST API) and TWILIO PLATFORM (Other).