SMS Delivery Delays to/from Airtel Network in Zambia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to/from Airtel Network in Zambia. This incident has been resolved.

Posted Dec 05, 2023 - 22:54 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to/from Airtel Network in Zambia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 05, 2023 - 21:24 PST

Update

We are continuing to experience SMS delivery delays when sending messages to/from Airtel Network in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 05, 2023 - 19:16 PST

Update

We are experiencing SMS delivery delays when sending messages to/from Airtel Network in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 05, 2023 - 15:16 PST

Update

We are experiencing SMS delivery delays when sending messages to/from Airtel Network in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 05, 2023 - 13:17 PST

Investigating

We are experiencing SMS delivery delays when sending messages to/from Airtel Network in Zambia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 05, 2023 - 12:17 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).