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        SMS Delivery Failures From Australia Subscribers to a Subset of Twilio Phone Numbers in Australia

        Incident Report for Twilio

        Update

        Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 04, 2026 - 11:05 PST

        Update

        Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Feb 03, 2026 - 16:14 PST

        Update

        Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are continuing working to deploy a fix. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Feb 03, 2026 - 07:20 PST

        Identified

        Our engineers have identified the issue causing inbound SMS messages not being received by a subset of Twilio phone numbers in Australia and are working to deploy a fix. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 03, 2026 - 03:21 PST

        Update

        We continue to investigate an issue where inbound SMS messages are not being received by a subset of Twilio phone numbers in Australia. Our engineering teams have been engaged and currently investigating. We will provide updates in 2 hours or as soon as more information becomes available.
        Posted Feb 03, 2026 - 01:33 PST

        Investigating

        We are currently investigating an issue where inbound SMS messages are not being received by a subset of Twilio phone numbers in Australia. Our engineering teams has been engaged and currently investigating. We will provide updates in 1 hour or as soon as more information becomes available.
        Posted Feb 03, 2026 - 00:40 PST
        This incident affects: CARRIER NETWORK (SMS, APAC).