Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Sudan Zain
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery failures to Zain Network in Sudan. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays when sending to Zain Network in Sudan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or sooner once more information becomes available.
Update
Our engineers continue working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or sooner once more information becomes available.
Update
Our engineers continue working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or sooner once more information becomes available.
Update
We are experiencing SMS Delivery Delays when sending messages to Zain Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Update
We are experiencing SMS Delivery Delays when sending messages to Zain Network in Sudan. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.