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Issues found outside of Twilio’s Network
System Metrics
Inbound Call Failures To A Subset Of Phone Numbers In China
Incident
Report for Twilio
Resolved
We are no longer experiencing Inbound Call Failures to a Subset Of Phone Numbers In China. This incident has been resolved.
Monitoring
We have started seeing recovery for Inbound Call Failures to a Subset Of Phone Numbers In China. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing Inbound Call Failures to a Subset Of Phone Numbers In China. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing Inbound Call Failures to a Subset Of Phone Numbers In China. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, APAC).