On Call Engineers are Investigating an issue with our Brazilian data center

Incident Report for Twilio

Resolved

We have fully resolved the network outage impacting Twilio services in Brazil. All systems are operational.

Posted Oct 10, 2020 - 15:39 PDT

Update

From 2:26pm PT until 3:02pm PT our data center provider experienced a network outage impacting Twilio services in Brazil. We are observing recovery and will continue to monitor. We will provide additional information as quickly as possible.

Posted Oct 10, 2020 - 15:23 PDT

Investigating

We are experiencing elevated errors in our Brazilian data center. Our engineers are investigating. We will provide an update as quickly as possible.

Posted Oct 10, 2020 - 15:07 PDT