SMS To TIM Brazil Handsets are delayed

Incident Report for Twilio

Resolved

The issue of SMS delivery delay to TIM Brazil handsets in Brazil is now resolved. SMS to Latin America is currently operating normally.

Posted Mar 14, 2019 - 19:14 PDT

Monitoring

We are observing recovery in sending SMS to TIM Brazil handsets in Brazil. We are actively monitoring and we will provide an update shortly

Posted Mar 14, 2019 - 15:34 PDT

Investigating

We are observing delays in sending SMS to TIM Brazil handsets. We are actively working with our partner to resolve the issue. We will provide an update as soon as possible.

Posted Mar 14, 2019 - 13:44 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).