We are no longer experiencing SMS delivery delays when sending messages to Telcel Network in Mexico Over Pre-Registered SenderID. This incident has been resolved.
Posted Jan 04, 2022 - 19:55 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Telcel Network in Mexico Over Pre-Registered SenderID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 04, 2022 - 18:07 PST
Update
We are experiencing SMS delivery delays when sending messages to Telcel Network in Mexico Over Pre-Registered SenderID. Our engineers are continuing to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jan 04, 2022 - 17:06 PST
Update
We are experiencing SMS delivery delays when sending messages to Telcel Network in Mexico Over Pre-Registered SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 04, 2022 - 16:06 PST
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery to Telcel Network in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jan 04, 2022 - 15:57 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).