Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
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      System Metrics
      SMS Delivery Delays to US Sprint and T-Mobile from a Small Subset of Short Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to US Sprint and T-Mobile from a small subset of short codes. This incident has been resolved.
      Posted Sep 07, 2021 - 16:37 PDT
      Update
      We are observing recovery in SMS delivery delays when sending messages to US Sprint and T-Mobile from a small subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Sep 07, 2021 - 16:15 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to US Sprint and T-Mobile from a small subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 07, 2021 - 14:15 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to US Sprint and T-Mobile from a small subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 07, 2021 - 13:40 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to US Sprint and T-Mobile from a small subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
      Posted Sep 07, 2021 - 12:44 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).