Inbound SMS Delivery failures to subset of Twilio Australia phone numbers

Incident Report for Twilio

Resolved

We are no longer experiencing Inbound SMS delivery failures to subset of Twilio Australian phone numbers. This incident has been resolved.

Posted Jan 24, 2023 - 21:04 PST

Monitoring

We have started seeing recovery for inbound SMS to Twilio Australian phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 24, 2023 - 20:04 PST

Investigating

Our monitoring systems have detected a potential issue with Inbound SMS delivery failures to subset of Twilio Australia phone numbers. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 24, 2023 - 19:21 PST

This incident affected: CARRIER NETWORK (SMS, APAC).