Packet Loss in Multiple Regions Affecting Super SIM Devices

Incident Report for Twilio

Resolved

Our systems experienced packet loss across multiple regions affecting connectivity for Super SIM devices. Service was degraded between 23:02 and 23:18 Pacific Time on 02/27/2021. During this period, customers may have experienced some interruption of their data traffic and devices reconnected. The issue has now been resolved.

Posted Feb 28, 2021 - 00:08 PST