Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays To China Mobile network in China
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS Delivery Delays To China Mobile network in China. This incident has been resolved.
      Posted Jan 31, 2024 - 05:22 PST
      Update
      We are observing recovery in SMS delivery delays to China Mobile networks in China. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 31, 2024 - 03:26 PST
      Update
      SMS Delivery Delays To China Mobile networks in China are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 31, 2024 - 01:29 PST
      Monitoring
      SMS Delivery Delays To China Mobile networks in China are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 30, 2024 - 23:01 PST
      Update
      Our verify customers are still facing SMS Delivery Delays To China Mobile network in China, all other customer's impact has been mitigated. Our engineers are working with our carrier partner to resolve the verify issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Jan 30, 2024 - 14:51 PST
      Update
      We continue to experience Outbound SMS Delivery Delays To China Mobile network in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Jan 30, 2024 - 11:17 PST
      Update
      We continue to experience Outbound SMS Delivery Delays To China Mobile network in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 30, 2024 - 07:21 PST
      Update
      We continue to experience Outbound SMS Delivery Delays To China Mobile network in China. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 30, 2024 - 05:22 PST
      Investigating
      We are experiencing Outbound SMS Delivery Delays To China Mobile network in China . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 30, 2024 - 04:24 PST
      This incident affected: CARRIER NETWORK (SMS, APAC).