SMS Delivery Delays and Failures between Twilio and Multiple Networks in Germany

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery between Twilio and affected networks in Germany is operating normally.

Posted Mar 10, 2026 - 10:17 PDT

Monitoring

We have observed a recovery in SMS delivery between Twilio and network subscribers on multiple networks in Germany and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 10, 2026 - 08:28 PDT

Identified

wilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Germany. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 10, 2026 - 07:31 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays and failures between Twilio and network subscribers on multiple networks in Germany. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 10, 2026 - 07:11 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).