Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Delays and Failures Provisioning 10DLCs with US Carriers
Incident
Report for Twilio
Resolved
The issue affecting delays and failures in provisioning 10DLCs within the US carrier ecosystem has been resolved, and the service is functioning normally at this time.
Update
We continue seeing recovery for delays and failures in provisioning 10DLCs within the US carrier ecosystem. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have started seeing recovery for delays and failures in provisioning 10DLCs within the US carrier ecosystem. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are still experiencing delays and failures in provisioning 10DLCs within the US carrier ecosystem. We are also experiencing delays and failures during 10DLC campaign registrations. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing delays and failures in provisioning 10DLCs within the US carrier ecosystem. We are also experiencing delays and failures during 10DLC campaign registrations. We expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are experiencing delays and failures in provisioning 10DLCs within the US carrier ecosystem. We are also investigating potential impact with 10DLC campaign registrations. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with provisioning phone number for use with Programmable Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: PHONE NUMBERS.