We have fully investigated the fetching Media issue with Programmable Messaging Product triggered by our automated alert, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.
Posted Oct 16, 2020 - 14:25 PDT
Our monitoring systems have detected a potential issue with Programmable Messaging Product. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Oct 16, 2020 - 13:27 PDT
This incident affected: PROGRAMMABLE MESSAGING (MMS).