Calls are dropping due to an internal network issue

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Mar 15, 2020 - 00:51 PDT

Update

We are starting to see a recovery of the network issue. We will continue to monitor and provide an update as soon as we have additional information.

Posted Mar 15, 2020 - 00:46 PDT

Update

We are experiencing call drops in multiple regions due to an internal network issue. Our engineers are working to resolve the issue. We will provide an update as soon as we have additional information.

Posted Mar 15, 2020 - 00:02 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 14, 2020 - 23:52 PDT

This incident affected: PROGRAMMABLE VOICE (PSTN, Client Web, Client Mobile).