Inbound and Outbound Non-Delivery with some US Twilio Numbers

Incident Report for Twilio

Resolved

Affected numbers have been successfully restored.

Posted Sep 07, 2016 - 12:31 PDT

Update

More than 75% of affected numbers have been restored. We expect the remainder to be processed shortly.

Posted Sep 07, 2016 - 11:47 PDT

Update

Restoration of service is taking a bit longer than we expected. We expect to be completely recovered by 11:45am PDT.

Posted Sep 07, 2016 - 11:29 PDT

Update

We have identified the issue and are restoring impacted numbers. We expect full restoration of service in the next 30 minutes

Posted Sep 07, 2016 - 10:28 PDT

Identified

We have identified an issue with inbound and outbound non-delivery of messages with some US Twilio numbers. We are actively working on restoring service.

Posted Sep 07, 2016 - 09:47 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).