SMS Delivery Delays To Claro Network Multiple Destination

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica is operating normally.

Posted Feb 22, 2026 - 11:23 PST

Monitoring

We are observing recovery in SMS delivery delays when sending to Claro Network to multiple destinations: Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 22, 2026 - 09:27 PST

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 22, 2026 - 07:31 PST

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 22, 2026 - 06:22 PST

Update

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 22, 2026 - 06:21 PST

Investigating

Our monitoring systems have detected a potential issue SMS Delivery Delays To Claro Network Multiple Destination Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 22, 2026 - 06:16 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).