Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Connectivity Issues for Devices Using Super SIM
      Incident Report for Twilio
      Resolved
      We are no longer experiencing issues where devices using Super SIM experienced high packet loss for data connectivity. The incident has been resolved.
      Posted Oct 20, 2021 - 07:42 PDT
      Monitoring
      We are investigating an issue where devices using Super SIM may have experienced high packet loss for data connectivity. The issue happened between 6:18 AM PT and 6:28 AM PT. We are seeing recovery and are continuing to monitor for service performance. We will provide another update in 30 minutes or sooner once more information becomes available.
      Posted Oct 20, 2021 - 07:11 PDT
      Investigating
      Our monitoring systems have detected a potential issue with PDN session drop. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Oct 20, 2021 - 06:49 PDT
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