SMS Delivery Delays and AccSec API Errors To Vodafone Network In UK

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Vodafone Network in UK, and Account Security API errors. This incident has been resolved.

Posted Oct 13, 2025 - 13:36 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Vodafone Network in UK, and Account Security API errors. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 13, 2025 - 11:40 PDT

Update

We continue to experience SMS delivery delays when sending messages to Vodafone Network in UK, and Account Security API errors. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 13, 2025 - 09:45 PDT

Update

We are experiencing SMS delivery delays when sending messages to Vodafone Network in UK, and Account Security API errors. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 13, 2025 - 08:48 PDT

Investigating

Our monitoring systems have detected a potential issue on SMS Delivery Delays and Account Security API Errors To Vodafone UK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 13, 2025 - 08:22 PDT

This incident affected: CARRIER NETWORK (SMS, Europe, Lookup Identity Match, Lookup SIM Swap, Legacy Identity MatchAndAttributes).