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Some requests to our TURN services are returning 500 errors
Incident Report for Twilio
This incident has been resolved.
Posted Mar 23, 2020 - 13:14 PDT
We are observing recovery for requests to our TURN services. Our engineers will continue to monitor the situation.
Posted Mar 23, 2020 - 12:19 PDT
We are observing that some requests to our TURN services are returning an HTTP 500 response. Our engineers are investigating the issue.
Posted Mar 23, 2020 - 11:12 PDT
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Mar 23, 2020 - 10:57 PDT
This incident affected: PROGRAMMABLE VIDEO (Network Traversal Service).