Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
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      SMS Delivery Delays to MTN Network in Uganda
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Jan 14, 2023 - 16:41 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to MTN network in Uganda. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 14, 2023 - 14:24 PST
      Update
      We are still experiencing SMS delivery delays to MTN network in Uganda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 14, 2023 - 14:11 PST
      Update
      We are still experiencing SMS delivery delays to MTN network in Uganda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 14, 2023 - 12:12 PST
      Investigating
      We are experiencing SMS delivery delays to MTN network in Uganda. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 14, 2023 - 11:03 PST
      This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).