SMS Delivery Delays to Tigo Network in Guatemala

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays to Tigo network in Guatemala. This incident is resolved.

Posted Feb 06, 2024 - 16:54 PST

Monitoring

We are observing improvement with SMS delivery delays to Tigo network in Guatemala. Our engineers are continuing to monitor the situation. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 06, 2024 - 14:58 PST

Update

We continue to experience SMS delivery delays to Tigo network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Feb 06, 2024 - 00:24 PST

Update

We continue to experience SMS delivery delays to Tigo network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Feb 05, 2024 - 08:58 PST

Update

We continue to experience SMS delivery delays to Tigo network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Feb 05, 2024 - 00:55 PST

Update

We continue to experience SMS delivery delays to Tigo network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 04, 2024 - 20:51 PST

Update

We continue to experience SMS delivery delays to Tigo network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 04, 2024 - 18:51 PST

Investigating

We are experiencing SMS delivery delays to Tigo network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 04, 2024 - 17:51 PST

Update

We are observing recovery in SMS delivery delays when sending messages to Tigo network in Guatemala. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 04, 2024 - 16:12 PST

Monitoring

Posted Feb 04, 2024 - 14:10 PST

Update

We continue to experience SMS delivery delays to Tigo network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 04, 2024 - 10:18 PST

Update

We continue to experience SMS delivery delays to Tigo network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 04, 2024 - 06:17 PST

Update

We continue to experience SMS delivery delays to Tigo network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 04, 2024 - 02:23 PST

Update

We continue to experience SMS delivery delays to Tigo network in Guatemala. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 04, 2024 - 00:32 PST

Investigating

Posted Feb 03, 2024 - 23:37 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).