Users Unable to Update Their CPS Value in Twilio Console

Incident Report for Twilio

Resolved

The issue where the users were unable to update their CPS on Twilio console has been resolved. We can confirm that Twilio console is operating normally at this time.

Posted Feb 20, 2024 - 13:44 PST

Monitoring

Our team confirmed that the issue with Twilio console is solved. Users should now be able to update their CPS. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 20, 2024 - 13:12 PST

Update

We are investigating an issue with Twilio console where the users are unable to update their CPS. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 20, 2024 - 12:41 PST

Investigating

We've become aware of a potential issue with users not able to update their CPS value in Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 20, 2024 - 12:24 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).