SMS Delivery Delays to Zain Network in Iraq

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Zain Network in Iraq. This incident has been resolved.

Posted May 02, 2023 - 03:57 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Zain Network in Iraq. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 02, 2023 - 01:57 PDT

Update

We continue to experience SMS delivery delays when sending messages to Zain Network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 01, 2023 - 22:27 PDT

Update

We continue to experience SMS delivery delays when sending messages to Zain Network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 01, 2023 - 18:27 PDT

Update

We are experiencing SMS delivery delays when sending messages to Zain Network in Iraq. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 01, 2023 - 16:27 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays to Zain Network in Iraq. Our engineering team has been alerted and is actively investigating. We will update in 1 hour or as soon as we have more information.

Posted May 01, 2023 - 15:26 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).