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System Metrics
SMS and MMS Delivery Delays to AT&T Network in United States for a Subset of Short Codes and Toll Free Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing MMS/SMS delivery delays when sending messages to AT&T network in United State. This incident has been resolved.
Monitoring
We are observing recovery in MMS/SMS delivery delays when sending messages to AT&T network in United State. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hour or as soon as more information becomes available.
Update
We continue to experience MMS delivery delays when sending messages to AT&T Network in United States for a subset of short codes and toll-free phone numbers. We have experienced recovery for SMS Delivery Delays to AT&T Network in United States for a subset of Short code and Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are experiencing recovery for SMS Delivery Delays to AT&T Network in United States for a subset of Short code and Toll Free Numbers. We continue to experience MMS delivery delays when sending messages to AT&T Network in United States for a subset of short codes and toll-free phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience MMS/SMS delivery delays when sending messages to AT&T Network in United States for a subset of short codes and toll-free phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Update
We are experiencing MMS/SMS delivery delays when sending messages to AT&T Network in United States for a subset of short codes and toll-free phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue of SMS and MMS Delivery Delays To AT&T Network in United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Long Code, North America, MMS Long Code, North America) and ZIPWHIP MESSAGING (SMS Toll-Free, North America, MMS Toll-Free, North America).