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SMS Delivery Report Delays from a Subset of Twilio Toll-Free Numbers to Verizon United States
Incident
Report for Twilio
Resolved
The incident has been resolved and SMS delivery receipts from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States are operating normally.
Monitoring
Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: ZIPWHIP MESSAGING (SMS Toll-Free, North America) and CARRIER NETWORK (SMS Toll-Free, North America).