SMS Delivery Report Delays When Sending Messages to Far EasTone Network in Taiwan

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays to the Far EasTone Network in Taiwan. This incident has been resolved.

Posted Dec 06, 2022 - 02:59 PST

Update

We continue to experience delays in receiving message delivery reports when sending messages to the Far EasTone Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Dec 05, 2022 - 13:56 PST

Update

We continue to experience delays in receiving message delivery reports when sending messages to the Far EasTone Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 05, 2022 - 05:46 PST

Update

We continue to experience delays in receiving message delivery reports when sending messages to Far EasTone Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 05, 2022 - 01:46 PST

Update

We continue to experience delays in receiving message delivery reports when sending messages to Far EasTone Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 04, 2022 - 23:51 PST

Investigating

We are experiencing delays in receiving message delivery reports when sending messages to Far EasTone Network in Taiwan. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 04, 2022 - 22:52 PST

This incident affected: CARRIER NETWORK (SMS, APAC).