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        SMS Delivery Failures to Chile for a Subset of Longcodes

        Incident Report for Twilio

        Update

        We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jun 19, 2025 - 15:24 PDT

        Update

        We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Jun 18, 2025 - 23:41 PDT

        Update

        We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Jun 18, 2025 - 15:41 PDT

        Update

        We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jun 18, 2025 - 12:10 PDT

        Update

        We continue to experience SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jun 18, 2025 - 10:30 PDT

        Investigating

        We are experiencing SMS delivery failures when sending messages to Chile for a subset of Longcodes . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 18, 2025 - 09:35 PDT
        This incident affects: CARRIER NETWORK (SMS, Latin America).