Voice Inbound and Outbound Issues to Multiple Destinations

Incident Report for Twilio

Resolved

The packet loss issue for inbound calls and outbound calls to multiple destinations has been resolved, and the service is functioning normally at this time.

Posted Jul 25, 2022 - 04:27 PDT

Monitoring

We have started observing recovery in packet loss issue for inbound calls and outbound calls to multiple destinations. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 25, 2022 - 02:38 PDT

Investigating

We are observing packet loss issue for inbound calls and outbound calls. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 25, 2022 - 02:00 PDT

This incident affected: CARRIER NETWORK (Voice, Europe).