SMS Delivery Failures to Russia MOTIV/LLC Ekaterinburg-2000 (250-35)

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to Russian Federation MOTIV/LLC Ekaterinburg-2000 (250-35). This incident has been resolved.

Posted Dec 20, 2020 - 08:54 PST

Monitoring

We are observing successful SMS delivery to Russian Federation MOTIV/LLC Ekaterinburg-2000 (250-35). We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 20, 2020 - 08:20 PST

Update

We are still experiencing SMS delivery failures sending to Russian Federation MOTIV/LLC Ekaterinburg-2000 (250-35). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 20, 2020 - 07:38 PST

Update

We are experiencing SMS delivery failures sending to Russian Federation MOTIV/LLC Ekaterinburg-2000 (250-35). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.

Posted Dec 20, 2020 - 06:40 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery to Russian Federation MOTIV/LLC Ekaterinburg-2000 (250-35). Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 20, 2020 - 06:23 PST

This incident affected: CARRIER NETWORK (SMS, Europe).