Automated Alert: Minimal Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the issue with Inbound SMS delivery delays to a subset of Twilio India Short Codes, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted May 01, 2024 - 02:55 PDT

Investigating

Our monitoring systems have detected a potential issue with inbound SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 01, 2024 - 01:42 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).